Lendro.AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered lending platform and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account or request a demo
Express interest in our AI lending solutions
Apply for a loan or financial product through our platform
Participate in activities on our Services
Contact us or subscribe to our newsletter

The personal information we collect may include:

Name, email address, phone number, and mailing address
Date of birth, Social Insurance Number (SIN), and government-issued identification
Financial information, including income, expenses, assets, and liabilities
Employment information and business details
Credit history and credit scores
Banking information and transaction data
Any other information you choose to provide

Information Automatically Collected

When you use our Services, we may automatically collect certain information through our AI systems and analytics tools, including:

Device information (mobile device ID, model, manufacturer)
IP address, browser type, operating system
Location information (when permitted)
Usage data, pages visited, time spent, and interaction patterns
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to power our AI-driven lending platform and provide you with personalized financial solutions:

Platform Operations

Provide and maintain our AI lending platform
Process loan applications and manage accounts
Assess creditworthiness using AI models

User Experience

Personalize your experience and content
Communicate about our services and updates
Respond to inquiries and provide support

Monitor and analyze usage patterns to improve our AI algorithms
Protect against fraudulent or unauthorized activity
Comply with legal and regulatory requirements

How We Share Your Information

We may share your information with trusted partners and service providers to deliver our AI-powered lending solutions:

Trusted Partners & Service Providers

AI and technology service providers that help power our platform
Credit bureaus and credit reporting agencies
Financial institutions and payment processors
Professional advisors (lawyers, auditors, insurers)
Regulatory authorities and governmental agencies

We may also share your information in the following circumstances:

To comply with applicable laws and regulations
To respond to legal process or government requests
To protect our rights, privacy, safety, or property
With your explicit consent or at your direction

Data Security & AI Protection

We implement industry-leading security measures to protect your personal information, including advanced encryption and AI-powered fraud detection. While we maintain reasonable security measures, no system is completely secure, and we cannot guarantee absolute security.

Our Security Measures Include:

End-to-end encryption
Multi-factor authentication
Regular security audits

AI-powered fraud detection
Secure cloud infrastructure
Data anonymization techniques

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and applicable legal requirements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access & Control

Access and receive a copy of your data
Rectify or update your information
Request deletion of your data

Processing Rights

Restrict or object to processing
Data portability
Withdraw consent

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our AI algorithms. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

Children's Privacy

Our Services are designed for adults and businesses. We do not knowingly collect personal information from individuals under 18. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Lendro.AI

Email: privacy@lendro.ai
Website: www.lendro.ai
Response Time: Within 48 hours

Data Protection Officer

Email: dpo@lendro.ai
For: Privacy rights requests
Response Time: Within 30 days